Q: What is the difference between the 3 zipline tours?
A: The Treetop Tour (New and improved for 2014!) starts with a gentle ground take-off to put you in the trees. If you've never been with us before, we recommend this adventure. It’s a great introduction to ziplining, or for those looking to explore the forest canopy up close and personal. Perfect for families, beginners and thrillseekers alike. Ziplines range from 250 to 1,000 feet long. You'll zip from tree to tree on 10' platforms reaching heights of 60' off the forest floor, and zip ground to ground. The Treetop Tour boasts the infamous "Zip 6," a free-fall zipline that is the grand finale of your tour. The Treetop Tour has 6 ziplines and a few sky bridges and takes about 2½ hours to complete with a group of 13, including a shuttle from our office on Main Street and an exciting Off-Road ride up to the start of the course.
A: The SkyRider Tour is a bit more of a thrill ride with longer, higher & faster lines than the Treetop Tour, along with extended lines and improvements for 2013. It’s recommended for guests who have ziplined before or enthusiastic first timers and adrenaline junkies as it begins from Treewalk Village, 60' off the ground! This first step can be intimidating for those who may be sensitive to heights. While the Treetop Tour zips you through the forest, the SkyRider zips you over the forest and provides some spectacular views along the way. There are dual or side-by-side ziplines to race your friends, sky bridges, extreme tree platforms and the native "fruit stand.” It includes 5 separate ziplines including 2 side-by-side ziplines, with 5 suspended bridges, the longest being 1600' long and 200' off the ground, crossing valley after valley. Top off your adventure with "White Knuckle Pine" an 80' drop with zip speeds up to 50mph. This course also takes 2½ hours to complete with a group of 13, including a shuttle from our office on Main Street and exciting Off-Road ride up to the start of the course.
A: SUPER SkyRider Tour is a bit more physically challenging. It includes faster, longer and higher ziplines, a 30’ ladder climb to the next zipline departure and various technical bridges. This is recommended for experienced zipliners only. There are 2 "zap-lines" a twist on the traditional zipline where it's up to you to get to the other side. The highest point is about 250' above the ground and the last zip is a 75mph free-fall. This is our most EXTREME tour and will be physically demanding for some people. SUPER SkyRider has a final zip that's faster than even the famous grand finale ziplines on our Treetop & SkyRider tours.
If you've been with us before and are ready for the next step in the journey, the SUPER SkyRider is it! This tour takes approx 3 hours with a group of 13 including a shuttle from our office on Main Street and an exciting Off-Road ride up to the start of the course.
Q: Where is it located?
A: Tours meet in our office at 41 Main Street in Lincoln where our staff will orient you to your equipment and accompany you to the trailhead in our shuttle. Alpine Adventure's zipline tours are located on a 1700' hilltop called Barron Mountain, consisting of 300 private acres just 10 minutes south of Loon Mountain and Franconia Notch in the White Mountains.
Q: Is this safe?
A: Alpine Adventures inspects its zipline courses and trucks daily. The facility is inspected by a 3rd party and ACCT regulations annually. Cables are ½" aircraft grade steel that will hold 23,000 lbs, attached to trees and poles that are guy-wired and cemented to the ground, "where they will turn into fossils in 3000 years," one engineer stated, attesting to its strength and durability. Guests glide through the air using a pulley, climbing harness, and dual lanyards, conforming and exceeding ACCT standards for load capacity.
Q: How long does it take?
A: Tour duration depends on the course selected and how many are in your group, usually 2-3 hours from start to finish. See tour descriptions. All tours start with welcoming you at our office on Main Street, a gear up session & a short shuttle and Off-Road Adventure ride in our 6x6 Pinzgauers to the top of the course.
Q: How do we book?
A: You can book online any time or call the reservation office at (603)745-9911 during business hours, 7 days per week. Reservations are pre-paid. Groups of 13 or more, click here for group sales.
Q: Do we need reservations?
A: Reservations are highly recommended and are confirmed with payment by credit card, or prepaid by check or cash. Walk-ins are welcome if we have space available but the only way to guarantee your space is to reserve ahead. Click here to book online.
Q: What if I arrive and I do not meet the height, weight, age or physical restrictions for the tour.
A: When you check in for your tour there is a formal weigh-in for every guest. Those guests that do not meet the tour requirements will not be refunded or receive a voucher. Space is limited and guests are being turned away for your tour, as well expenses have already been incurred in preparation for your tour.
Q: What if it's raining / snowing / cold / lightning / thunder?
A: We zip in most weather conditions. Dress for the elements. We sell and rent rain gear, hand and toe warmers, gators, gloves and other items in season. Morning tours are better for summer, afternoon is warmer in the fall. Click here for the complete cancellation policy.
Q: What if I want to send my teenage children and stay behind?
A: Children under 16 years of age, that meet the minimum weight restriction, must have someone at least 16 years of age participating with them. Any child under 18 years of age must have a waiver signed by their parent or legal guardian.
Download Waiver & Release of Liability Here HERE.
Q: Can I bring a camera?
A: Guests may bring a camera or cell phone; however, if it is dropped it is lost. We have heard that the local bears and raccoons have gotten quit adept at taking selfies! If you want to bring your own equipment we recommend that it have a wrist strap and that it can be zipped into a pocket.
To avoid losing your valuable equipment we recommend renting a GoPro camera to capture your trip. Check out the Photo Packages page for more information.
Q: What do we wear/bring?
- For your safety only closed-toe shoes with secure backs. No clogs, flip-flops, or other footwear that will slip off. The decking is rough to avoid slipping and is brutal on bare toes.
- Walking/hiking shoes are recommended.
- Longer shorts or pants, no skirts or belly shirts.
- Click here for how to dress for winter ziplining.
- No dangling earrings, chest or belly button rings.
- Tie long hair back.
- Dress for the weather. We zip rain, snow or shine.
- Bug stuff.
- Small pack with camera/video/snacks.
- Gloves after Labor Day or as it gets colder.
- Cap or hat under helmet for colder weather or bring your ski helmet.
- Bring rain gear if it's forecasted. We have complimentary Cedar Key rain jackets available first come, first serve or for sale at $5-$10 in the office.
Alpine Adventures provides:
- Petzl adjustable climbing helmets, seat harnesses, chest harnesses available, all industry standard for challenge courses.
- Dual connection point lanyards for safety backup.
- CMI trolley dual-wheel pulleys and caribiners.
Q: What is the cancellation policy?
A: We have a 72 hour cancellation policy. If you cancel outside of 72 hours from your tour time, you will be refunded or receive a voucher for the amount you paid. A $10 handling fee per person will be deducted for refunds. If you cancel within 72 hours of your tour time there are no refunds or vouchers. Late arrivals will not be refunded or issued vouchers and will not be able to join the group. Those not meeting the weight requirements will not be refunded or receive a voucher. Space is limited and guests are being turned away for your tour, as well expenses have already been incurred in preparation for your tour.
We will not cancel due to rain or snow. Mountain weather is subject to change quickly and can be volatile. We will make every effort to complete your tour as planned. However, we will temporarily suspend the tour, sometimes with very little notice, due to lightning, thunder or high winds at our discretion. If we cancel the tour, guests will be offered a rain check or a refund. If we delay the tour, the cancellation policy will apply, please plan your day accordingly. Tours are not "pushed up" more than 1/2 hour when there is a weather related delay. If there is a weather related issue during your tour time, your tour is the tour that will be canceled. It is your responsibility to provide us with the best mobile number or email to reach you the day of your tour. We do our best but weather cancellations have happened so be advised.
Q: How do I use my eGiftcard or plastic gift card?
A: eGift Cards can be redeemed online for tour reservations any time. Our physical gift cards that are plastic, like a credit card, requires a credit card to make a reservation either over the phone or online. They can't be redeemed online or over the phone, only in person. These cards can't be replaced if lost.
Alpine Adventures does not share customer's information with other agencies. We are a smoke-free operation. Please, no smoking on our tours or property. Schedules and Pricing are subject to change without notice due to trail and weather conditions and other acts of nature.